The answer is a resounding ‘No!’ A recent job ad for a Community Manager had me smiling. Their requirements for a community manager had me ticking off things I qualified for and I was surprised to see that I was…

Since my post on recording ideas (in which I practically stuffed a pen in your bags/briefcases/pockets), I decided to add something to my pen carrying habit. Instead of just being satisfied at having a pen in my bag, I decided…

Jason Cohen from A Smart Bear asked about dealing with demanding clients in my previous post about changing client definitions. The points he has raised are excellent and merit an answer through a blog post. We’ve all had clients that…

This year the definition of a good client has changed for most of us. Before, a good client was one who: Wasn’t fussy. Had a clear idea of what they wanted or trusted your judgement if they didn’t. Were reasonable…